Switzerland has established itself as a country where everything works clearly and thoughtfully. But they also make mistakes. Recently, due to a failure in the work of the payment operator, the money that they credited to the casino account was not debited from the balance of the players at first, and then all deposits were debited at once.
It is assumed that PostFinance, through which deposits were made, had a software update and it caused the incident. This went on from mid-March to the end of May. In total, more than 1,000 players were affected.
Perhaps some players knew about this and were silent, but for some it came as a shock, since they did not closely monitor transactions and balance. Just once they checked their PostFinance account and found that a large amount of money had disappeared from the balance - for all the deposits that were credited to the casino, but were not debited from the payment account.
Someone had the amount reaching several tens of thousands of francs, and their currency goes almost one to one with the dollar. Because of this, some accounts went into negative territory and were blocked. As a result, users could not make other payments.
One of the casinos that received deposits decided to compensate all the losses of the players for the corresponding period, despite the fact that the problem was not on their part. But the culprit of what happened, PostFinance, agreed only to consider options for how users will pay the debts formed due to the company's mistake.
